- Analyzes existing business processes and develops new or improved processes to
- Trains Lean Giap Group of Companies with goal of making our people enthusiastic about
adopting change and technically competent and independent.
- Provide end to end IT support and regional helpdesk support to Lean Giap Group of
Companies to reduce cost and improve cycle time; ERP system and functional
administration; Email Administration, cloud system & hosting system and etc.
- Maintain and responsible for daily end users’ support in hardware and software related
issues in order to ensure smooth daily business operation
- Assist to monitor and support ERP solution, CRM, website and online platform
- Installing, configuring and maintaining computer hardware, server, system and network
- To perform any other duties as assigned by superior from time to time
- You may be required not only to perform on behalf of the Company but from time to
time, you may be required to perform work on behalf of any of the Group Companies i.e.
parent company, any one of the associated and related companies.
- Participate in key project meetings/calls and provide regular internal and partner project
- To work with project managers and colleagues to ensure projects are successfully
integrated and delivered with other – application taking place across the company/client
- Perform various IT activities like daily backup, data restoration, managing access,
software installation & licensing, audit and troubleshooting for the company
- Coordinate with finance department and maintain and updated inventory list for both IT
hardware and software in order to tally with the computer hardware listing
- Involve in software development in the future
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma,
Bachelor’s Degree, Post Graduate Diploma/Professional Degree in Computer
Science/Information Technology or equivalent.
- Good knowledge in Microsoft 365
- Possess good technical skill in hardware/software/network/server
- Experience in Microsoft SQL Server, ERP Solution, WordPress, web programming and e-commerce implementation will be an added advantage